BNZ – BusinessNZ
Performance of
Services Index

Ups and downs

17 Mar, 2025
49.1
February
-1.3

Monthly Change

Contracting
Previously Expanding

New Zealand’s services sector slipped back into contraction during February, according to the BNZ – BusinessNZ Performance of Services Index (PSI).

The PSI for February was 49.1 (A PSI reading above 50.0 indicates that the service sector is generally expanding; below 50.0 that it is declining). This was down 1.3 points from January and further away from the average of 53.0 over the history of the survey.

BusinessNZ’s CEO, Katherine Rich said that unlike its sister survey in the manufacturing space that kicked on in terms of expansion during February, the PSI reverted back to what the services sector had experienced from March to December. For the sub-index results, Activity/Sales (49.2) fell 4.6 points after displaying the highest sub-index value for the previous month. New Orders/Business (49.4) slipped back to the same level of activity that was seen in December, although Employment (48.9) did display its highest value since August, albeit still in contraction.

Despite a return to contraction, the proportion of negative comments for February (57.8%) was down from January (61.9%), although still up from 57.5% in December and 53.6% in November. The overall tough economic climate remained the key observation from comments made.

BNZ’s Senior Economist Doug Steel said that “while one might have hoped that the PSI would move higher again, we know that economic turning points can be messy. The brief foray above 50 in January remains the only month in the last year the PSI hasn’t been in contraction”.

Activity/Sales
49.2
Employment
48.9
New Orders/
Business
49.4
Stocks/Inventories
48.0
Supplier
Deliveries
47.8
48.8
51.3
49.7
46.4
Katherine Rich

Katherine Rich

CEO, BusinessNZ

BNZ - BusinessNZ PSI

Time Series Data

View seasonally adjusted and unadjusted time series data for the BNZ - BusinessNZ PSI

Services Landscape

Slip back below 50

In February, the Performance of Services Index (PSI) eased to 49.1 and back below the breakeven 50 mark. The latest outturn unwinds some of the jump up from 48.1 to 50.4 in January.

Read more

New orders lagging

Looking at the PSI sub-indices, the weakness in February was broad-based. All five sub-indices are in contraction and well below their respective long-term averages.

Read more

Not all one-way traffic

The RBNZ watches high frequency indicators closely in assessing the economy. Indeed, we know the PMI and PSI are included in this suite of activity indicators.

Read more

Recovery expected

Combining the PMI and PSI together, the Composite Index (PCI) continues to suggest an economic recovery this year.

Read more

Doug Steel

Doug Steel

Senior Economist, BNZ

Sponsor Statement

BNZ is delighted to be associated with the Performance of Services Index (PSI) and BusinessNZ.

This association brings together the significant experience of leading business advocacy body BusinessNZ, and business finance specialist BNZ.

We look forward to continuing our association with BusinessNZ and associated regional organisations, and to playing our part in the ongoing development of the New Zealand service sector.

PSI Time Series Table

The results are seasonally adjusted.

National Indicies Feb 2024 Oct 2024 Nov 2024 Dec 2024 Jan 2025 Feb 2025
BNZ – BusinessNZ PSI 51.3 46.2 49.3 48.1 50.4 49.1
Activity/Sales 51.8 44.4 48.4 46.4 53.8 49.2
Employment 48.7 46.3 46.7 47.7 47.4 48.9
New Orders/Business 53.8 48.0 49.5 49.4 50.0 49.4
Stocks/Inventories 51.2 47.9 52.1 48.8 50.0 48.0
Supplier Deliveries 48.2 47.8 52.6 47.6 47.7 47.8

BNZ – BusinessNZ PSI Time Series

January 2019 – February 2025

International Results

J.P. Morgan Global Manufacturing PSITM

05 Mar 2025
51.6
USA
51.0
UK
51.0
Eurozone
50.6
China
51.4
Japan
53.7
Australia
50.8
NZ
49.1

About the PSI

The BNZ – BusinessNZ Performance of Services Index is a monthly survey of the service sector providing an early indicator of activity levels.

A PSI reading above 50 points indicates service activity is expanding; below 50 indicates it is contracting.

The main PSI and sub-index results are seasonally adjusted.

Technical Contact

Stephen Summers
Economist, BusinessNZ

[email protected]

PSI Releases

Service with a slump

New Zealand’s services sector continued to show further decline in activity during May, according to the BNZ – BusinessNZ Performance of Services Index (PSI). The PSI for May was 44.0 (A PSI reading above 50.0 indicates that the service sector is generally expanding;...

Declining fortunes

New Zealand’s services sector showed further decline in activity during April, according to the BNZ – BusinessNZ Performance of Services Index (PSI). The PSI for April was 48.5 (A PSI reading above 50.0 indicates that the service sector is generally expanding; below...

Continued softness

New Zealand’s services sector continued to show slight contraction during March, according to the BNZ – BusinessNZ Performance of Services Index (PSI). The PSI for March was 49.1 (A PSI reading above 50.0 indicates that the service sector is generally expanding; below...

Over the line

After 10 consecutive months of contraction, New Zealand’s services sector exhibited slight expansion during January, according to the BNZ – BusinessNZ Performance of Services Index (PSI). The PSI for January was 50.4 (A PSI reading above 50.0 indicates that the...

No Christmas Joy

New Zealand’s services sector exhibited a faster rate of contraction during December, according to the BNZ – BusinessNZ Performance of Services Index (PSI). The PSI for December was 47.9 (A PSI reading above 50.0 indicates that the service sector is generally...

BNZ – BusinessNZ
Performance of
Composite Index

49.5

GDP-Weighted Index

50.7

Free-Weighted Index

The seasonally adjusted BNZ – BusinessNZ Performance of Composite Index or PCI (which combines the PMI and PSI) saw mixed results during February.

The February GDP-Weighted Index (49.5) fell back into contraction compared with January, while the Free-Weighted Index (50.7) slipped 0.2 points, but remained in expansion.

PCI Time Series Table

The results are seasonally adjusted.

National Indicies Feb 2024 Oct 2024 Nov 2024 Dec 2024 Jan 2025 Feb 2025
GDP-Weighted Index 51.0 46.2 49.1 48.1 50.6 49.5
Free-Weighted Index 49.6 46.3 47.8

47.6 50.9 50.7

BNZ – BusinessNZ PCI Time Series

January 2020 – February 2025

About the PCI

The BNZ – BusinessNZ Performance of Composite Index (PCI) takes into account results from both the Performance of Manufacturing Index (PMI) and the Performance of Services Index (PSI). Combined results are shown in two ways:

GDP-Weighted Index:
Apportions the weight of the manufacturing and services index within the economy to produce an overall result.

Free-Weighted Index:
Combines data from both indexes to produce an overall result.

Both time series for the PCI are then seasonally adjusted.

BNZ - BusinessNZ PCI

Time Series Data

View seasonally adjusted and unadjusted time series data for the BNZ - BusinessNZ PCI

Our Contributors

The BNZ – BusinessNZ PSI contains data obtained through BusinessNZ’s regional organisations