BNZ – BusinessNZ
Performance of Services Index

BNZ – BusinessNZ
Performance of
Services Index

Ongoing contraction

47.3

June

+3.2

Monthly Change

Contracting

Slower Rate

New Zealand’s services sector displayed contraction for a fifth consecutive month, according to the BNZ – BusinessNZ Performance of Services Index (PSI).

The PSI for June was 47.3 (A PSI reading above 50.0 indicates that the service sector is generally expanding; below 50.0 that it is declining). Although this was 3.2 points up from May, it was still well below the average of 52.9 over the history of the survey.

BusinessNZ’s CEO, Katherine Rich said that while the June result saw most of the sub-index results display a higher value than the previous month, it continued the theme of ongoing contraction in a sector that has only seen one month of minimal expansion over a 16-month period. For the sub-index results, the key results for Activity/Sales (44.5) and New Orders/Business (48.8) were still unable to show any expansion. Stocks/Inventories (50.6) did show expansion for the first time since November 2024, although Employment (47.2) remained firmly in contraction, which has now been the case for 19 months.

The proportion of negative comments for June (66.2%) was up from May (65.6%) and April (61.8%). Service sector businesses face weak consumer confidence, high living costs and economic uncertainty. Reduced spending, inflation, rising interest rates, and public sector cutbacks are key pressures, with winter and fewer tourists further dampening demand.

BNZ’s Senior Economist Doug Steel said that “while the headline PSI measure did lift from 44.1 to 47.3, every month it remains below 50 suggests service sector conditions are getting worse not better. The timeline for New Zealand’s long-awaited economic recovery just keeps getting pushed further and further out”.

Activity/Sales
44.5
Employment
47.4
New Orders/
Business
48.8
Stocks/Inventories
50.6
Supplier
Deliveries
46.8
45.8
44.3
47.8
49.2

Katherine Rich

CEO, BusinessNZ

Services Landscape

Bouncing below 50

Another month of soggy PSI (47.3) and PMI (48.8) readings played a major part in the decision to revise down our economic forecasts for the June quarter.

Read more

Labour market still weakening

The PSI employment index at 47.4 has now been below the breakeven mark for 19 consecutive months. This is tied with the global financial crisis as its longest ever continual period of net labour shedding.

Read more

PSI well below our peers

Looking across our key trading partners, New Zealand’s services sector continues to underperform. We remain the only country with a PSI below the breakeven 50 mark.

Read more

RBNZ easing bias confirmed

Last week, the Reserve Bank of New Zealand (RBNZ) held the Official Cash Rate (OCR) unchanged at 3.25%. The accompanying record of meeting signalled a further reduction in the OCR if the economy progresses as expected.

Read more

Doug Steel

Senior Economist, BNZ

Sponsor Statement

BNZ is delighted to be associated with the Performance of Services Index (PSI) and BusinessNZ.

This association brings together the significant experience of leading business advocacy body BusinessNZ, and business finance specialist BNZ.

We look forward to continuing our association with BusinessNZ and associated regional organisations, and to playing our part in the ongoing development of the New Zealand service sector.

PSI Time Series Table

The results are seasonally adjusted

National Indicies Jun 2024 Feb 2025 Mar 2025 Apr 2025 May 2025 Jun 2025
BNZ – BusinessNZ PSI 41.7 48.8 48.6 48.1 44.1 47.3
Activity/Sales 37.1 48.9 46.9 46.8 40.3 44.5
Employment 46.2 48.8 49.8 47.9 47.1 47.4
New Orders/Business 40.4 49.3 50.4 50.2 43.4 48.8
Stocks/Inventories 45.0 47.7 48.8 48.5 49.0 50.6
Supplier Deliveries 42.1 47.5 48.2 45.7 45.7 46.8

BNZ - BusinessNZ PSI Time Series

January 2019 – June 2025

International Results

J.P. Morgan Global Manufacturing PSI

03 Jul 2025
51.9
USA
52.9
UK
52.8
Eurozone
50.5
China
50.6
Japan
51.7
Australia
51.8
NZ
47.3

Stephen Summers

Economist, BusinessNZ

About The PSI

The BNZ – BusinessNZ Performance of Services Index is a monthly survey of the service sector providing an early indicator of activity levels.

A PSI reading above 50 points indicates service activity is expanding; below 50 indicates it is contracting.

The main PSI and sub-index results are seasonally adjusted.

Technical Contact

Mark Cox
Economist, BusinessNZ

[email protected]

BNZ – BusinessNZ
Performance of
Composite Index

47.5

GDP-Weighted Index

48.3

Free-Weighted Index

The seasonally adjusted BNZ – BusinessNZ Performance of Composite Index or PCI (which combines the PMI and PSI) showed both remaining in contraction during June.

The June GDP-Weighted Index (47.5) displayed a higher value than May, as did the Free-Weighted Index (48.3).

PCI Time Series Table

The results are seasonally adjusted

National Indicies Jun 2024 Feb 2025 Mar 2025 Apr 2025 May 2025 Jun 2025
GDP-Weighted Index 41.8 49.3 49.1 47.9 44.4 47.5
Free-Weighted Index 42.0 50.6 50.7 50.2 45.4 48.3

BNZ - BusinessNZ PCI Time Series

January 2020 – June 2025

About The PCI

The BNZ – BusinessNZ Performance of Composite Index (PCI) takes into account results from both the Performance of Manufacturing Index (PMI) and the Performance of Services Index (PSI). Combined results are shown in two ways:

GDP-Weighted Index:
Apportions the weight of the manufacturing and services index within the economy to produce an overall result.

Free-Weighted Index:
Combines data from both indexes to produce an overall result.

Both time series for the PCI are then seasonally adjusted.

Our Contributors

The BNZ – BusinessNZ PSI contains data obtained through BusinessNZ’s regional organisations