BNZ – BusinessNZ
Performance of Services Index

BNZ – BusinessNZ
Performance of
Services Index

Services awaiting recovery in consumer confidence

47.5

May

-1.2

Monthly Change

Contracting

Faster rate

According to the BNZ – BusinessNZ Performance of Services Index (PSI), the services sector in New Zealand contracted again in May.

The PSI for May was 47.5 (where a reading above 50.0 indicates the sector is generally expanding, and a reading below 50.0 indicates the sector is in contraction). The PSI reading for April was 48.7.

BusinessNZ’s CEO, Katherine Rich said “It is frustrating to see the services struggle, but it is difficult to see how the sector’s fortunes will turn around quickly. The industries within the sector that were weakest in May were those, like Cafes & restaurants and Recreational & personal services, that rely heavily on discretionary expenditure by consumers. People are still very wary of spending unless it cannot be avoided.”

Just over two-thirds of the respondents’ comments about the influences on their business environment were negative, about the same as in April. The comments frequently related to rising costs, especially for fuel, and weak demand linked to lack of consumer confidence.

All five of the PSI sub-indices were below 50.0, with the weakest being the sub-index for Activity levels and sales, which is a mark of how subdued the sector is currently. The least weak was for Supplier deliveries, which at least means that it should be possible for the sector to respond quickly to any pick-up in demand.

BNZ Senior Economist, Doug Steel said “The PSI has oscillated in contractionary territory over recent months, dipping to 47.5 in May from 48.7 in April. It indicates a sector struggling to get its head back above water.”

Activity/Sales
44.7
Employment
48.6
New Orders/
Business
47.6
Stocks/Inventories
47.5
Supplier
Deliveries
49.5
47.6
48.8
40.3
36.0

Katherine Rich

CEO, BusinessNZ

Services Landscape

No reprieve

There was a brief period around the start of this year when the Performance of Services Index (PSI) poked its nose above the breakeven 50 mark. It was short-lived.

Read more

Below average

Weakness was widespread in May. All major PSI components recorded a sub-50 reading in the month.

Read more

Early year lift gone

The PSI indicates Q1 strength vanished in Q2. Friday’s Performance of Manufacturing Index (PMI) also shows a loss of momentum, although that index did manage to hold near 50.

Read more

A look over the ditch

Australia’s PSI has tended to be stronger than NZ’s over the past couple of years. But it has taken a noticeable step down recently.

Read more

Doug Steel

Senior Economist, BNZ

Sponsor Statement

BNZ is delighted to be associated with the Performance of Services Index (PSI) and BusinessNZ.

This association brings together the significant experience of leading business advocacy body BusinessNZ, and business finance specialist BNZ.

We look forward to continuing our association with BusinessNZ and associated regional organisations, and to playing our part in the ongoing development of the New Zealand service sector.

PSI Time Series Table

The results are seasonally adjusted

National Indicies May 2025 Jan 2026 Feb 2026 Mar 2026 Apr 2026 May 2026
BNZ – BusinessNZ PSI 45.1 50.4 47.5 45.9 48.7 47.5
Activity/Sales 41.3 53.6 47.4 44.4 48.5 44.7
Employment 47.3 49.0 47.1 46.6 48.5 48.6
New Orders/Business 45.0 51.3 48.8 45.8 50.9 47.6
Stocks/Inventories 49.2 49.2 46.5 46.2 47.6 47.5
Supplier Deliveries 45.2 49.2 48.5 47.3 46.8 49.5

BNZ - BusinessNZ PSI Time Series

January 2019 – May 2026

International Results

J.P. Morgan Global Manufacturing PSI

03 Jun 2026
51.3
USA
50.7
UK
49.3
Eurozone
47.7
China
54.4
Japan
50.0
Australia
48.7
NZ
47.5

About The PSI

The BNZ – BusinessNZ Performance of Services Index is a monthly survey of the service sector providing an early indicator of activity levels.

A PSI reading above 50 points indicates service activity is expanding; below 50 indicates it is contracting.

The main PSI and sub-index results are seasonally adjusted.

Technical Contact

Mark Cox
Economist, BusinessNZ

[email protected]

BNZ – BusinessNZ
Performance of
Composite Index

48.0

GDP-Weighted Index

48.4

Free-Weighted Index

Reflecting the ongoing weakness of the PSI, the seasonally adjusted BNZ – BusinessNZ Performance of Composite Index or PCI (which combines the PMI and PSI) showed a decline.  Both the Manufacturing component of the PCI and the Services component were in contraction.

Both the GDP-weighted index and the Free-weighted index contracted more in May than they did in April.

PCI Time Series Table

The results are seasonally adjusted

National Indicies May 2025 Jan 2026 Feb 2026 Mar 2026 Aptr 2026 May 2026
GDP-Weighted Index 45.4 50.9 48.2 46.7 48.5 48.0
Free-Weighted Index 45.3 52.2 50.1 48.6 49.2 48.4

BNZ - BusinessNZ PCI Time Series

January 2020 – May 2026

About The PCI

The BNZ – BusinessNZ Performance of Composite Index (PCI) takes into account results from both the Performance of Manufacturing Index (PMI) and the Performance of Services Index (PSI). Combined results are shown in two ways:

GDP-Weighted Index:
Apportions the weight of the manufacturing and services index within the economy to produce an overall result.

Free-Weighted Index:
Combines data from both indexes to produce an overall result.

Both time series for the PCI are then seasonally adjusted.

Our Contributors

The BNZ – BusinessNZ PSI contains data obtained through BusinessNZ’s regional organisations