BNZ – BusinessNZ
Performance of Services Index

BNZ – BusinessNZ
Performance of
Services Index

Services sector struggling

46.0

March

-1.6

Monthly Change

Contracting

Faster

The services sector in New Zealand contracted in March, according to the BNZ – BusinessNZ Performance of Services Index (PSI).

The PSI for March was 46.0 (A PSI reading above 50.0 indicates that the service sector is generally expanding; below 50.0 that it is declining). This was 1.6 points lower than in February and 6.6 points lower than the average of 52.8 over the history of the survey.

BusinessNZ’s CEO, Katherine Rich said “The services sector in New Zealand is clearly feeling the effects of the conflict in Iran. The industries that deal mainly in discretionary spending (Accommodation, cafes & restaurants; and Cultural, recreational & personal services) have been especially impacted, and this is likely to reflect a lack of consumer confidence.”

All five of the sub-indexes had readings below 50.0, and the weakest was the Activities/Sales sub-index at 44.6.

The generally downbeat mood of the sector was further evident in the proportion of negative comments from respondents. 69.1% of the comments were negative (compared to 56.4% in February). Unsurprisingly, many of the comments cited the effects of the conflict.

BNZ’s Head of Research, Stephen Toplis said that “So poor was the PSI reading that our combined PMI/PSI indicator is suggesting the economy could soon be contracting. While we are not forecasting a recession, these data support our recent decision to significantly downgrade our growth expectations for 2026.”

Activity/Sales
44.6
Employment
46.4
New Orders/
Business
45.7
Stocks/Inventories
46.2
Supplier
Deliveries
47.3
47.1
47.0
46.1
51.3

Katherine Rich

CEO, BusinessNZ

Services Landscape

Services outturn a dose of reality

We were pleasantly surprised by the strength in the March Performance of Manufacturing Index (PMI). Alas, the same cannot be said for the Performance Services Index (PSI).

Read more

New orders and activity under pressure

As much as the PMI supported our view that Q1 GDP will prove reasonably robust, the PSI says quite the opposite.

Read more

Labour market fragility exposed

The weak PSI report is also consistent with our view that there is unlikely to be any real improvement in the labour market in the year ahead.

Read more

Immediate outlook not great

Looking forward it’s hard to imagine things improving quickly for many of the industries within the services sector.

Read more

Stephen Toplis

Head of Research, BNZ

Sponsor Statement

BNZ is delighted to be associated with the Performance of Services Index (PSI) and BusinessNZ.

This association brings together the significant experience of leading business advocacy body BusinessNZ, and business finance specialist BNZ.

We look forward to continuing our association with BusinessNZ and associated regional organisations, and to playing our part in the ongoing development of the New Zealand service sector.

PSI Time Series Table

The results are seasonally adjusted

National Indicies Mar 2025 Nov 2025 Dec 2025 Jan 2026 Feb 2026 Mar 2026
BNZ – BusinessNZ PSI 49.3 47.4 51.6 50.5 47.6 46.0
Activity/Sales 47.5 46.5 52.3 53.7 47.5 44.6
Employment 49.5 46.6 49.6 48.9 47.0 46.4
New Orders/Business 51.3 49.8 52.5 51.3 48.8 45.7
Stocks/Inventories 49.5 47.4 52.2 49.2 46.5 46.2
Supplier Deliveries 48.3 48.9 49.7 49.3 48.5 47.3

BNZ - BusinessNZ PSI Time Series

January 2019 – March 2026

International Results

J.P. Morgan Global Manufacturing PSI

07 Apr 2026
50.8
USA
49.8
UK
50.5
Eurozone
50.3
China
52.1
Japan
53.4
Australia
46.3
NZ
46.0

About The PSI

The BNZ – BusinessNZ Performance of Services Index is a monthly survey of the service sector providing an early indicator of activity levels.

A PSI reading above 50 points indicates service activity is expanding; below 50 indicates it is contracting.

The main PSI and sub-index results are seasonally adjusted.

Technical Contact

Mark Cox
Economist, BusinessNZ

[email protected]

BNZ – BusinessNZ
Performance of
Composite Index

46.8

GDP-Weighted Index

48.8

Free-Weighted Index

The seasonally adjusted BNZ – BusinessNZ Performance of Composite Index or PCI (which combines the PMI and PSI) showed a decline, despite the continued strength of the PMI.

The March GDP-Weighted Index fell to 46.8, because the services sector fell further into contraction.  The Free-Weighted Index was 48.8, bolstered slightly by a positive Performance of Manufacturing Index result.

PCI Time Series Table

The results are seasonally adjusted

National Indicies Mar 2025 Nov 2025 Dec 2025 Jan 2026 Feb 2026 Mar 2026
GDP-Weighted Index 49.2 48.0 52.1 51.0 48.4 46.8
Free-Weighted Index 50.6 49.4 53.7 52.2 50.1 48.8

BNZ - BusinessNZ PCI Time Series

January 2020 – March 2026

About The PCI

The BNZ – BusinessNZ Performance of Composite Index (PCI) takes into account results from both the Performance of Manufacturing Index (PMI) and the Performance of Services Index (PSI). Combined results are shown in two ways:

GDP-Weighted Index:
Apportions the weight of the manufacturing and services index within the economy to produce an overall result.

Free-Weighted Index:
Combines data from both indexes to produce an overall result.

Both time series for the PCI are then seasonally adjusted.

Our Contributors

The BNZ – BusinessNZ PSI contains data obtained through BusinessNZ’s regional organisations