BNZ – BusinessNZ
Performance of Services Index

BNZ – BusinessNZ
Performance of
Services Index

Services Sector Slump Persists

47.5

August

-1.4

Monthly Change

Contracting

Faster Rate

New Zealand’s services sector remains in an ongoing period of contraction, according to the BNZ – BusinessNZ Performance of Services Index (PSI).

The PSI for August was 47.5 (A PSI reading above 50.0 indicates that the service sector is generally expanding; below 50.0 that it is declining). This was 1.4 points lower than July, and well below the average of 52.9 over the history of the survey. The sector has now been in ongoing contraction for 18 months.

BusinessNZ’s CEO, Katherine Rich said that the sector has now endured tough times for a year and a half, representing a very difficult period for many. For the sub-index results, both Activity/Sales (46.2) and New Orders/Business (47.8) slipped from July. Employment (48.3) did show a higher value than July, although still in long-term contraction.

The proportion of negative comments for August (59.6%) was up on July (58.5%) but down from June (66.2%). Service sector businesses reported widespread pressures from inflation, high interest rates, cost-of-living impacts, and weak consumer confidence, all contributing to reduced demand and spending. Other concerns included seasonal slowdowns, rising operating costs, supply chain disruptions, and government policy uncertainty.

BNZ’s Senior Economist Doug Steel said that “across the economy, we still believe the general signs of a turning point are there. However, there is a very real risk any ensuing bounce takes longer than currently expected”.

Activity/Sales
46.2
Employment
48.3
New Orders/
Business
47.8
Stocks/Inventories
47.2
Supplier
Deliveries
47.8
47.7
46.4
50.3
41.6

Katherine Rich

CEO, BusinessNZ

Services Landscape

Turning point taking time

The Performance of Services Index (PSI) slipped back from 48.9 to 47.5 in August. Yes, the three-month moving average for the PSI lifted from 46.9 to 48.0, but it is hardly reason to celebrate.

Read more

Further OCR cuts expected

Our forecasts are for two more 25 basis point OCR cuts in October and November. While the two remaining cuts should support the economic recovery, it is important to remember that they are already baked into the cake.

Read more

Bounce back too optimistic?

We have pencilled in a 0.5% q/q contraction for Q2 GDP released on Thursday. Our estimate was revised down from -0.2% on the back of last week’s soft business financial data.

Read more

Off a weak base

For the first two months of Q3, all five PSI sub-components have averaged higher than they did in Q2. We believe the tide in the economy is slowly turning, albeit not in a uniform fashion as indicated by the latest monthly PSI movement.

Read more

Doug Steel

Senior Economist, BNZ

Sponsor Statement

BNZ is delighted to be associated with the Performance of Services Index (PSI) and BusinessNZ.

This association brings together the significant experience of leading business advocacy body BusinessNZ, and business finance specialist BNZ.

We look forward to continuing our association with BusinessNZ and associated regional organisations, and to playing our part in the ongoing development of the New Zealand service sector.

PSI Time Series Table

The results are seasonally adjusted

National Indicies Aug 2024 Apr 2025 May 2025 Jun 2025 Jul 2025 Aug 2025
BNZ – BusinessNZ PSI 46.5 48.1 44.3 47.6 48.9 47.5
Activity/Sales 45.1 46.7 40.5 45.1 47.5 46.2
Employment 48.4 47.9 47.2 47.5 47.3 48.3
New Orders/Business 47.6 50.2 43.4 49.0 49.9 47.8
Stocks/Inventories 46.8 48.4 48.9 50.5 51.1 47.2
Supplier Deliveries 44.3 45.7 45.7 46.9 48.8 47.8

BNZ - BusinessNZ PSI Time Series

January 2019 – August 2025

International Results

J.P. Morgan Global Manufacturing PSI

05 Sep 2025
53.4
USA
54.5
UK
54.2
Eurozone
50.5
China
53.0
Japan
53.1
Australia
55.8
NZ
47.5

Stephen Summers

Economist, BusinessNZ

About The PSI

The BNZ – BusinessNZ Performance of Services Index is a monthly survey of the service sector providing an early indicator of activity levels.

A PSI reading above 50 points indicates service activity is expanding; below 50 indicates it is contracting.

The main PSI and sub-index results are seasonally adjusted.

Technical Contact

Mark Cox
Economist, BusinessNZ

[email protected]

BNZ – BusinessNZ
Performance of
Composite Index

47.9

GDP-Weighted Index

48.4

Free-Weighted Index

The seasonally adjusted BNZ – BusinessNZ Performance of Composite Index or PCI (which combines the PMI and PSI) were both back in contraction during August.

The August GDP-Weighted Index (47.9) remained in contraction for the seventh consecutive month.  The August Free-Weighted Index (48.4) returned to contraction after showing slight expansion during July.

PCI Time Series Table

The results are seasonally adjusted

National Indicies Aug 2024 Apr 2025 May 2025 Jun 2025 Jul 2025 Aug 2025
GDP-Weighted Index 46.6 47.8 44.6 47.9 49.4 47.9
Free-Weighted Index 46.4 50.2 45.6 48.7 50.6 48.4

BNZ - BusinessNZ PCI Time Series

January 2020 – August 2025

About The PCI

The BNZ – BusinessNZ Performance of Composite Index (PCI) takes into account results from both the Performance of Manufacturing Index (PMI) and the Performance of Services Index (PSI). Combined results are shown in two ways:

GDP-Weighted Index:
Apportions the weight of the manufacturing and services index within the economy to produce an overall result.

Free-Weighted Index:
Combines data from both indexes to produce an overall result.

Both time series for the PCI are then seasonally adjusted.

Our Contributors

The BNZ – BusinessNZ PSI contains data obtained through BusinessNZ’s regional organisations