BNZ – BusinessNZ
Performance of Services Index

BNZ – BusinessNZ
Performance of
Services Index

Headwinds Continue

48.3

September

+0.7

Monthly Change

Contracting

Slower Rate

The services sector in New Zealand remains mired in contraction, according to the BNZ – BusinessNZ Performance of Services Index (PSI).

The PSI for September was 48.3 (A PSI reading above 50.0 indicates that the service sector is generally expanding; below 50.0 that it is declining). While this was 0.7 points higher than August, the sector has now been in ongoing contraction for 19 consecutive months. The September result was also still well below the average of 52.9 over the history of the survey.

BusinessNZ’s CEO, Katherine Rich said that it was a case of a different month but the same story for the sector. For the sub-index results, Activity/Sales (47.8) and New Orders/Business (49.6) did pick up from August, but still remained in contraction. Employment (47.8) experienced increased contraction, while Stocks (50.6) was the only sub-index to show expansion during September.

The proportion of negative comments for September (58.0%) was down on August (59.6%) and July (58.5%). Negative comments received show that the services sector continues to struggle under weak economic conditions, with low consumer confidence, reduced discretionary spending, and high living costs curbing demand. Businesses report falling sales, fewer new contracts, and cautious clients delaying projects amid rising costs and ongoing uncertainty about the broader economy.

BNZ’s Senior Economist Doug Steel said that “in isolation, the combined PMI/PSI activity indicator warns of economic growth struggling to gain traction”.

Activity/Sales
47.8
Employment
47.8
New Orders/
Business
49.6
Stocks/Inventories
50.6
Supplier
Deliveries
46.5
48.9
47.9
52.4
36.0

Katherine Rich

CEO, BusinessNZ

Services Landscape

Doing it tough

The Performance of Services Index (PSI) continues to suggest downside risk to New Zealand’s forecast economic recovery.

Read more

Demand subdued

Looking across the five PSI sub-indexes, the weakness in September was broad based. The PMI activity/sales index (47.8) and PMI new orders/business index (49.6) both lifted but remain the furthest below their historical average.

Read more

Housing

Recently released data for the June 2025 quarter show that household net wealth is at the same level it was back in December 2021.

Read more

Employment

The soft labour market is weighing on consumer confidence. We have been warning for some time that the labour market will lag New Zealand’s economic recovery.

Read more

Doug Steel

Senior Economist, BNZ

Sponsor Statement

BNZ is delighted to be associated with the Performance of Services Index (PSI) and BusinessNZ.

This association brings together the significant experience of leading business advocacy body BusinessNZ, and business finance specialist BNZ.

We look forward to continuing our association with BusinessNZ and associated regional organisations, and to playing our part in the ongoing development of the New Zealand service sector.

PSI Time Series Table

The results are seasonally adjusted

National Indicies Sep 2024 May 2025 Jun 2025 Jul 2025 Aug 2025 Sep 2025
BNZ – BusinessNZ PSI 45.9 44.3 47.7 49.0 47.6 48.3
Activity/Sales 45.7 40.6 45.1 47.6 46.2 47.8
Employment 45.8 47.2 47.5 47.4 48.4 47.8
New Orders/Business 46.1 43.5 49.1 50.1 48.0 49.6
Stocks/Inventories 47.9 48.9 50.5 51.1 47.3 50.6
Supplier Deliveries 44.5 45.6 46.9 48.7 47.7 46.5

BNZ - BusinessNZ PSI Time Series

January 2019 – September 2025

International Results

J.P. Morgan Global Manufacturing PSI

03 Oct 2025
52.8
USA
54.2
UK
50.8
Eurozone
51.3
China
52.9
Japan
53.3
Australia
52.4
NZ
48.3

Stephen Summers

Economist, BusinessNZ

About The PSI

The BNZ – BusinessNZ Performance of Services Index is a monthly survey of the service sector providing an early indicator of activity levels.

A PSI reading above 50 points indicates service activity is expanding; below 50 indicates it is contracting.

The main PSI and sub-index results are seasonally adjusted.

Technical Contact

Mark Cox
Economist, BusinessNZ

[email protected]

BNZ – BusinessNZ
Performance of
Composite Index

48.5

GDP-Weighted Index

49.0

Free-Weighted Index

The seasonally adjusted BNZ – BusinessNZ Performance of Composite Index or PCI (which combines the PMI and PSI) were both in contraction during September.

The September GDP-Weighted Index (48.5) remained in contraction for the eighth consecutive month, while the September Free-Weighted Index (49.0) displayed slightly lower levels of contraction than August.

PCI Time Series Table

The results are seasonally adjusted

National Indicies Sep 2024 May 2025 Jun 2025 Jul 2025 Aug 2025 Sep 2025
GDP-Weighted Index 46.1 44.6 47.9 49.4 47.9 48.5
Free-Weighted Index 46.5 45.6 48.7 50.6 48.5 49.0

BNZ - BusinessNZ PCI Time Series

January 2020 – September 2025

About The PCI

The BNZ – BusinessNZ Performance of Composite Index (PCI) takes into account results from both the Performance of Manufacturing Index (PMI) and the Performance of Services Index (PSI). Combined results are shown in two ways:

GDP-Weighted Index:
Apportions the weight of the manufacturing and services index within the economy to produce an overall result.

Free-Weighted Index:
Combines data from both indexes to produce an overall result.

Both time series for the PCI are then seasonally adjusted.

Our Contributors

The BNZ – BusinessNZ PSI contains data obtained through BusinessNZ’s regional organisations