BNZ – BusinessNZ
Performance of
Services Index

Knocking on the door

16 Dec, 2024
49.5
November
+3.3

Monthly Change

Contracting
Slower Rate

New Zealand’s services sector showed contraction at a slower rate during November, according to the BNZ – BusinessNZ Performance of Services Index (PSI).

The PSI for November was 49.5 (A PSI reading above 50.0 indicates that the service sector is generally expanding; below 50.0 that it is declining). This was up 3.3 points from October, and very close to the no change mark of 50.0. However, the November result was still well below the average of 53.1 over the history of the survey.

BusinessNZ’s CEO, Katherine Rich said that the November result was the highest since February 2024, with some encouraging signs. The two key sub-indices of Activity/Sales (48.6) and New Orders/Business (49.8) remained in contraction, although both were also at their highest level of activity since February. The Employment Index (46.8) rose 0.4 points from September, while both Stocks/Inventories (52.2) and Supplier Deliveries (52.2) were at their high levels since January 2024 and July 2023 respectively.

The proportion of negative comments for November stood at 53.6%, which was down from 59.1% in October, 58.5% in September and 60.8% in August. The general economic climate and the cost of living continued to dominate comments from respondents.

BNZ’s Senior Economist Doug Steel said that “the November result is another case of things getting less bad before they get good. The direction of change is encouraging, but it’s important to remember the PSI remains well below its long-run average of 53.1”.

Activity/Sales
48.6
Employment
46.8
New Orders/
Business
49.8
Stocks/Inventories
52.2
Supplier
Deliveries
52.2
49.1
53.2
56.9
65.6
Katherine Rich

Katherine Rich

CEO, BusinessNZ

BNZ - BusinessNZ PSI

Time Series Data

View seasonally adjusted and unadjusted time series data for the BNZ - BusinessNZ PSI

Services Landscape

Encouraging sign

The Performance of Services Index (PSI) jumped from 46.2 to 49.5 in November. While the PSI still indicates a slight contraction, it has recovered to its highest level since February and suggests service sector conditions are stabilising.

Read more

Labour market likely to lag

All the PSI sub-indices increased in November. The PSI stocks/inventories index and the PSI supplier deliveries index both lifted from 47.7 to 52.2. It is the first time any of the sub-indices have moved above 50 since February.

Read more

NZ still underperforming

While it’s another move in the right direction, NZ remains well below the Global PSI of 53.1. The gap between the measures sits at 3.6 points, but at least this has converged from 12 points back in June.

Read more

Not getting carried away

The Composite Index (PCI), which combines the PSI and the Performance of Manufacturing Index (PMI), suggests GDP is still tracking below year earlier levels. The lift in the PSI has been tempered by further contraction in the PMI.

Read more

Doug Steel

Doug Steel

Senior Economist, BNZ

Sponsor Statement

BNZ is delighted to be associated with the Performance of Services Index (PSI) and BusinessNZ.

This association brings together the significant experience of leading business advocacy body BusinessNZ, and business finance specialist BNZ.

We look forward to continuing our association with BusinessNZ and associated regional organisations, and to playing our part in the ongoing development of the New Zealand service sector.

PSI Time Series Table

The results are seasonally adjusted.

National Indicies Nov 2023 Jul 2024 Aug 2024 Sep 2024 Oct 2024 Nov 2024
BNZ – BusinessNZ PSI 50.5 45.4 45.8 45.8 46.2 49.5
Activity/Sales 48.1 41.5 44.4 45.6 44.4 48.6
Employment 50.3 46.9 49.4 45.7 46.4 46.8
New Orders/Business 51.6 47.2 46.9 46.8 48.1 49.8
Stocks/Inventories 53.3 45.9 45.8 47.5 47.7 52.2
Supplier Deliveries 50.6 41.6 44.2 44.2 47.7 52.2

BNZ – BusinessNZ PSI Time Series

January 2019 – November 2024

International Results

J.P. Morgan Global Manufacturing PSITM

04 Dec 2024
53.1
USA
56.1
UK
50.8
Eurozone
49.5
China
51.5
Japan
50.5
Australia
50.5
NZ
49.5

About the PSI

The BNZ – BusinessNZ Performance of Services Index is a monthly survey of the service sector providing an early indicator of activity levels.

A PSI reading above 50 points indicates service activity is expanding; below 50 indicates it is contracting.

The main PSI and sub-index results are seasonally adjusted.

Technical Contact

Stephen Summers
Economist, BusinessNZ

[email protected]

PSI Releases

Stuck in a rut

New Zealand’s services sector result for October remained in contraction, according to the BNZ – BusinessNZ Performance of Services Index (PSI). The PSI for October was 46.0 (A PSI reading above 50.0 indicates that the service sector is generally expanding; below 50.0...

Same same

September's result for New Zealand’s services sector remained the same as August, although still firmly in contraction mode, according to the BNZ – BusinessNZ Performance of Services Index (PSI). The PSI for September was 45.7 (A PSI reading above 50.0 indicates that...

Slow crawl

Activity in New Zealand’s services sector inched its way higher during August, although still firmly in contraction territory, according to the BNZ – BusinessNZ Performance of Services Index (PSI). The PSI for August was 45.5 (A PSI reading above 50.0 indicates that...

Relative progress

Activity in New Zealand’s services sector for July showed some improvement after a horrendous June result, according to the BNZ – BusinessNZ Performance of Services Index (PSI). The PSI for July was 44.6 (A PSI reading above 50.0 indicates that the service sector is...

Sinking

Activity in New Zealand’s services sector sunk even further during June, according to the BNZ – BusinessNZ Performance of Services Index (PSI). The PSI for June was 40.2 (A PSI reading above 50.0 indicates that the service sector is generally expanding; below 50.0...

BNZ – BusinessNZ
Performance of
Composite Index

49.2

GDP-Weighted Index

47.9

Free-Weighted Index

The seasonally adjusted BNZ – BusinessNZ Performance of Composite Index or PCI (which combines the PMI and PSI) saw both measures improve during November.

The November GDP-Weighted Index (49.2) increased 3.0 points from October, while the Free-Weighted Index (47.9) rose 1.7 points.

PCI Time Series Table

The results are seasonally adjusted.

National Indicies Nov 2023 Jul 2024 Aug 2024 Sep 2024 Oct 2024 Nov 2024
GDP-Weighted Index 50.3 45.4 45.9 46.0 46.2 49.2
Free-Weighted Index 49.2 45.1 45.8

46.4 46.2 47.9

BNZ – BusinessNZ PCI Time Series

January 2020 – November 2024

About the PCI

The BNZ – BusinessNZ Performance of Composite Index (PCI) takes into account results from both the Performance of Manufacturing Index (PMI) and the Performance of Services Index (PSI). Combined results are shown in two ways:

GDP-Weighted Index:
Apportions the weight of the manufacturing and services index within the economy to produce an overall result.

Free-Weighted Index:
Combines data from both indexes to produce an overall result.

Both time series for the PCI are then seasonally adjusted.

BNZ - BusinessNZ PCI

Time Series Data

View seasonally adjusted and unadjusted time series data for the BNZ - BusinessNZ PCI

Our Contributors

The BNZ – BusinessNZ PSI contains data obtained through BusinessNZ’s regional organisations