BNZ – BusinessNZ
Performance of
Services Index

No Christmas Joy

21 Jan, 2025
47.9
December
-1.2

Monthly Change

Contracting
Faster Rate

New Zealand’s services sector exhibited a faster rate of contraction during December, according to the BNZ – BusinessNZ Performance of Services Index (PSI).

The PSI for December was 47.9 (A PSI reading above 50.0 indicates that the service sector is generally expanding; below 50.0 that it is declining). This was down 1.2 points from November and well below the average of 53.1 over the history of the survey.

BusinessNZ’s CEO, Katherine Rich said that the sector has now been in contraction for ten consecutive months, which has meant a tough 2024 for those businesses trying to keep their heads above water during the wider economic recession. The key sub-index of Activity/Sales (46.2) displayed increased contraction during December, although New Orders/Business (49.5) remained at the same value as November. The Employment Index (47.4) displayed its highest value since August 2024, while both Stocks/Inventories (48.8) and Supplier Deliveries (47.7) both fell back into contraction.

The proportion of negative comments for December stood at 57.5%, up from 53.6% in November but down from 59.1% in October. Respondents’ comments were heavily focused on the cost of living and the general economic climate/recession.

BNZ’s Senior Economist Doug Steel said that “comparing across our key trading partners, New Zealand has the only PSI in contraction. Our neighbour Australia is the closest comparison, but their equivalent PSI is sitting more comfortably at 50.8”.

Activity/Sales
46.2
Employment
47.4
New Orders/
Business
49.5
Stocks/Inventories
48.8
Supplier
Deliveries
47.7
46.1
48.9
46.8
62.1
Katherine Rich

Katherine Rich

CEO, BusinessNZ

BNZ - BusinessNZ PSI

Time Series Data

View seasonally adjusted and unadjusted time series data for the BNZ - BusinessNZ PSI

Services Landscape

Return to reality

The Performance of Services Index (PSI) eased from 49.1 to 47.9 in December. The latest outturn is a reality check after its near-50 reading in November, and a reminder of soft activity underfoot.

Read more

Labour market deteriorating at a slower pace

The PSI employment index nudged up from 46.7 to 47.4 and was the only sub-index to improve in December. It remains well below 50, but the direction of change is encouraging.

Read more

NZ economy still underperforming

Comparing across our key trading partners, New Zealand has the only PSI in contraction. Our neighbour Australia is the closest comparison, but their equivalent PSI is sitting more comfortably at 50.8.

Read more

Not getting carried away

Combining the PSI and the PMI, the Composite Index (PCI) suggests some downside risk to our near-term growth forecasts.

Read more

Doug Steel

Doug Steel

Senior Economist, BNZ

Sponsor Statement

BNZ is delighted to be associated with the Performance of Services Index (PSI) and BusinessNZ.

This association brings together the significant experience of leading business advocacy body BusinessNZ, and business finance specialist BNZ.

We look forward to continuing our association with BusinessNZ and associated regional organisations, and to playing our part in the ongoing development of the New Zealand service sector.

PSI Time Series Table

The results are seasonally adjusted.

National Indicies Dec 2023 Aug 2024 Sep 2024 Oct 2024 Nov 2024 Dec 2024
BNZ – BusinessNZ PSI 48.8 45.9 45.7 46.0 49.1 47.9
Activity/Sales 46.8 44.5 45.6 44.3 48.3 46.2
Employment 47.8 49.0 45.7 46.4 46.7 47.4
New Orders/Business 50.0 47.1 46.8 47.9 49.5 49.5
Stocks/Inventories 51.4 45.6 47.5 47.8 52.0 48.8
Supplier Deliveries 50.2 44.2 44.2 47.7 52.5 47.7

BNZ – BusinessNZ PSI Time Series

January 2019 – December 2024

International Results

J.P. Morgan Global Manufacturing PSITM

06 Jan 2025
53.8
USA
56.8
UK
51.1
Eurozone
51.6
China
52.2
Japan
50.9
Australia
50.8
NZ
47.9

About the PSI

The BNZ – BusinessNZ Performance of Services Index is a monthly survey of the service sector providing an early indicator of activity levels.

A PSI reading above 50 points indicates service activity is expanding; below 50 indicates it is contracting.

The main PSI and sub-index results are seasonally adjusted.

Technical Contact

Stephen Summers
Economist, BusinessNZ

[email protected]

PSI Releases

Ups and downs

New Zealand’s services sector slipped back into contraction during February, according to the BNZ – BusinessNZ Performance of Services Index (PSI). The PSI for February was 49.1 (A PSI reading above 50.0 indicates that the service sector is generally expanding; below...

Over the line

After 10 consecutive months of contraction, New Zealand’s services sector exhibited slight expansion during January, according to the BNZ – BusinessNZ Performance of Services Index (PSI). The PSI for January was 50.4 (A PSI reading above 50.0 indicates that the...

Knocking on the door

New Zealand’s services sector showed contraction at a slower rate during November, according to the BNZ – BusinessNZ Performance of Services Index (PSI). The PSI for November was 49.5 (A PSI reading above 50.0 indicates that the service sector is generally expanding;...

Stuck in a rut

New Zealand’s services sector result for October remained in contraction, according to the BNZ – BusinessNZ Performance of Services Index (PSI). The PSI for October was 46.0 (A PSI reading above 50.0 indicates that the service sector is generally expanding; below 50.0...

Same same

September's result for New Zealand’s services sector remained the same as August, although still firmly in contraction mode, according to the BNZ – BusinessNZ Performance of Services Index (PSI). The PSI for September was 45.7 (A PSI reading above 50.0 indicates that...

BNZ – BusinessNZ
Performance of
Composite Index

47.9

GDP-Weighted Index

47.3

Free-Weighted Index

The seasonally adjusted BNZ – BusinessNZ Performance of Composite Index or PCI (which combines the PMI and PSI) saw both measures deteriorate during December.

The December GDP-Weighted Index (47.9) decreased 1.0 point from November, while the Free-Weighted Index (47.3) fell 0.3 points.

PCI Time Series Table

The results are seasonally adjusted.

National Indicies Dec 2023 Aug 2024 Sep 2024 Oct 2024 Nov 2024 Dec 2024
GDP-Weighted Index 48.4 46.0 46.0 46.1 48.9 47.9
Free-Weighted Index 46.9 45.9 46.4

46.1 47.6 47.3

BNZ – BusinessNZ PCI Time Series

January 2020 – December 2024

About the PCI

The BNZ – BusinessNZ Performance of Composite Index (PCI) takes into account results from both the Performance of Manufacturing Index (PMI) and the Performance of Services Index (PSI). Combined results are shown in two ways:

GDP-Weighted Index:
Apportions the weight of the manufacturing and services index within the economy to produce an overall result.

Free-Weighted Index:
Combines data from both indexes to produce an overall result.

Both time series for the PCI are then seasonally adjusted.

BNZ - BusinessNZ PCI

Time Series Data

View seasonally adjusted and unadjusted time series data for the BNZ - BusinessNZ PCI

Our Contributors

The BNZ – BusinessNZ PSI contains data obtained through BusinessNZ’s regional organisations